Enov X CNP Assurances
Gold Trophy – Adwanted Research Awards 2025 – Catégorie Brand Value & Purpose
“The customer research tool designed with Enov allows us to identify priority actions in terms of educational efforts and clarification of our content and, downstream, to measure the effectiveness of rewritten content in terms of comprehension levels.”
Olivier JAMOT, Director of Marketing and Product Actuarial Science, CNP Assurances
Enov X Gémo
Silver Trophy – Études & innovations 2024 – Catégorie Innovation Produit & Service
“This initiative has enabled us to support a variety of teams working on the Prêt-à-Vivre Collection project. The clever product ideas devised by and for parents were widely welcomed internally, as they better met their expectations. By taking a customer-focused approach and leveraging their feedback, we can develop innovative products that truly meet their needs and desires. Convinced that listening to them allows us to better satisfy them, this co-created product range reflects our customers’ desires more than ever before.“
Margot Panais, Marketing Researcher, GEMO
Enov X SNCF Voyageurs
Gold Trophy – Études & innovations 2024 – Catégorie Satisfaction, Parcours & Expérience consommateur, Retail, E-commerce
“Enov helped us set up the Customer Research Lab we needed to carry out quantitative and qualitative analyses at different stages of the customer journey with complete flexibility and expertise: high-quality reports that allowed us to make the most of the results and highlight their value! They listened carefully to all our requests and provided valuable advice to help us identify the right areas to focus on!
Key figures on customer experiences that had never been examined so closely before! Videos and real quotes to illustrate and gain acceptance for the results! Key figures on customer experiences that had never been examined so closely! Concrete videos and verbatim quotes to illustrate and gain acceptance for the results!”
Sophie Drouet,
Head of Customer Voice and National Consumer Associations
Enov X APRR X AREA
Jury’s favorite – CX Awards 2022 – Catégorie Expérience Durable
“Our marketing study project faced numerous constraints and uncertainties. Enov was able to offer us tailored and complementary solutions, enabling us to frame our approach and achieve our objectives more easily. The mix of approaches and the involvement of a diverse range of contributors, including our customers, fostered collective creativity and led to the definition of an innovative concept for a multimodal transport hub. Thank you to the Enov teams for their involvement and the constructive dynamic they created throughout the study!“
Catherine VAYSSE, Chef de Pôle Marketing, APRR
Enov X Retail VR
Trophée Or – Nuit du commerce connecté 2020 – Catégorie Solution la plus Innovante dans le Retail
“I had the pleasure of presenting the Gold Award in the Supplier category to Enov, a unique solution that enables retailers to test and secure their new concepts before deployment by recreating the in-store shopping experience through virtual immersion. As a member of the jury, it was a unique opportunity to discover many innovations and contribute to the growth of the retail sector.”
Cathy Collart Geiger, Chief Executive Officer, PICARD
Enov X CNP
Bronze Trophy – CX Awards 2019 – Catégorie Meilleure Équipe Client Centric
“The community co-developed with Enov has brought us two major benefits. On the one hand, it has brought employees closer to customers, enabling them to better understand and listen to them. On the other hand, it has brought together other stakeholders, namely our distributors and partners, to work on improving the customer experience, revisiting customer journeys, and developing new offerings. With this tool, employees really have the customer at heart.”
Olivier Jamot, Strategic Marketing Manager, CNP Assurances
Enov X Sephora
Gold Trophy Études & innovations 2019 – Catégorie Hybridation
“Enov proposed an approach that stood out from the rest, combining complementary insights. This approach largely delivered on its promises, allowing us to take ownership of the results at each stage and adjust the next step for a final 360° diagnosis that was both in-depth and operationally useful.
Claire Bernard, Market Research Manager, Sephora
