ENOV, marketing and Innovation Consulting company

Transportation & Mobility
Transportation & Mobility

Anticipating and building future daily mobility
Transport and mobility studies




Daily mobility is undergoing a major shift and is completely changing the way in which travellers get information, consume services and move around. To gain a better understanding of this change, Enov assists you with your Transport and Mobility studies, backed by our industry experts who are specialists in dealing with the challenges you face.

Our team offers you tailor-made, innovative, and possibly iterative, immersive, agile and hybrid approaches, amongst others.



  • Aligning offers to actual travel (points of departure and destinations)
  • Optimising traveller experiences in the digital and multimodal age
  • Studying the future of mobility: modes, travel, trends, etc.
  • Managing the quality of transport and retail services within the context of mobility
  • Gaining a better understanding of signage
  • Co-creating and testing new services among users
  • Developing online services in line with actual traveller use
  • Optimising pricing policies
  • Supporting change or having a nudge impact on citizen-traveller behaviour



Market & Customer Intelligence
  • Online Communities
  • Market knowledge and structure studies
  • Usage & Attitude (U&A)
  • Segmentation
  • Online Communities
  • Design Thinking
  • Concept Testing
  • Offer or Service Optimization
  • Offer or Service Optimization
  • Pack or Product Testing
  • UX Testing
  • Trade off, price-testing
Customer eXperience
  • Online Communities
  • Customer satisfaction barometer
  • Omni-channel customer journey study
  • Customer Feedback Management (CFM)
  • Mystery Traveler
  • Web & Social Media Listening
  • Workshops & focus group
Brand & Communications
  • Online Communities
  • Brand Health Tracking (BHT)
  • Reputation and e-reputation management
  • Copy testing (pre and post launch)


Contact chez Enov Research

Thierry MORIZE

Transport & mobility Department Director

Contact chez Enov Research

Virginie Gautereau

Qual expert

    These data are collected by Enov to process information requests and to send you relevant information concerning Enov offers and services. By clicking on send, you agree that we process your personal data for these purposes. We require your consent for this processing, and you can withdraw your consent at any time by contacting the DPO at protection@enov.fr. Data marked with a * are compulsory in order to meet this purpose. These data may be sent to our expert partners. Pursuant to legislation, you have rights and entitlements which can be consulted in our Privacy Policy



    Our references