Put customers and internal teams at the heart of your innovations
It is never too early to involve consumers in the innovation funnel
Through co-design, collective intelligence and iteration, decode your customers’ needs and address their pain points with precision, by building solutions that also factor in your internal challenges.
Méthode CUBE : a 3-step process
The cube method is inspired by design thinking approaches.
100% ad hoc, its data collection methods are reinvented every time to fully address your challenges.
This 3-step approach fosters creative synergies by synchronising the brand and consumers.

CONNECT
Immerse yourself in your consumers’ everyday lives over time, explore their expectations and pain points, and bring out weak signals and unmet needs.
A real life, real time approach, enabled by genuine immersion and instant feedback.
How?
An online community, via whatsapp or a dedicated platform, of 25 to 50 customers depending on the study targets, over a period of 3 to 6 weeks, in the form of a life diary.

CREATE
Generate new ideas, then confront them with your brand’s constraints and requirements… while still integrating your customers’ expectations. To ensure the distinctiveness and relevance of your innovation pipeline.
How?
A creative challenge within the community, to let solutions emerge naturally from consumers.
Then 1 to 2 in-person creative workshops, with your teams and a selection of consumers from the community, “super consumers, the guardians of real life”. To produce directions rooted both in consumers’ everyday lives and in your internal challenges.

CHECK
Evaluate the ideas. Nuance and enrich these concepts. Pre-select the directions that generate the strongest buy-in, for even sharper decision-making.
How?
Once the different concepts have been formalised, consumers rank and evaluate the ideas in detail through a quantitative study and/or an iterative loop with consumers.
Méthode CUBE applied to Gémo case
Award-winning project at the Trophées Etudes & Innovation 2024
Gémo wanted to develop a new range, “smart products”, to offer its customers products that feel closer to them and better meet their needs and constraints. A “ready-to-live” collection for babies and children aged 0 to 8, designed to fit every stage of their development.
To meet their need for support, enov deployed the cube method, combining:

CONNECT
An ethnographic study via a whatsapp logbook, with 30 parents followed in their everyday lives for 6 weeks. This immersion made it possible to collect concrete insights, structured around 9 major families of “everyday pain points”.

CREATE
A creative challenge that generated around one hundred ideas, imagined and sometimes even already designed by the parents themselves.
Two co-creation workshop sessions bringing together consumers and employees, which helped define around fifteen very concrete concepts for the product teams.

CHECK
Feedback from around ten parent testers following production of the first products in the “smart products” range.


Marketing research manager at GÉMO
Enov support
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Easier dissemination of deliverables thanks to l’Agence by Enov
We turn your insights into communication materials to make it easier to share and internalise results within your organisation, and to facilitate creative work during workshops. Another key success factor is the importance given to deliverable formats. They are created by our in-house studio: motion design, podcasts, newsletters, infographics, etc. Client expectations are clearly focused on the storytelling of research findings to make internal dissemination easier.

